Elinom Connect

Business communications, built into Elinom.

Virtual business numbers, browser calling, cloud PBX and a CRM-connected contact centre — one communications layer for the Elinom and Zuto ecosystem.

Get a Business Number Open Elinom Connect
Virtual business numbersUK, Nigeria, Ghana, South Africa first. Architecture is global.
Cloud phone systemExtensions, IVR, queues and after-hours routing.
CRM-connected callingInbound lookup and automatic activity on existing CRM contacts.
AI receptionistIntent routing and summaries — feature flagged until released.
Capabilities

What Connect is building

Only live MVP surfaces are offered without a Coming Soon label. Advanced contact-centre and AI features stay behind flags.

Virtual Numbers

Search, purchase and activate simulated inventory today. Real CPaaS adapters plug in behind the same provider interface.

Business Phone

Browser dialler with answer, hold, record, transfer and hangup. No long-lived provider secrets in the browser.

Cloud PBX

Extensions, departments and routing destinations for the organisation — not a second admin island.

Call Queues

Agent states and overflow destinations. Skills-based routing stays flagged.

Foundation

IVR

Configurable greetings and digit destinations for sales, support and accounts.

Foundation

Contact Centre

Agent workspace with CRM identity, notes, disposition and supervisor analytics.

AI Receptionist

Permissioned tools only. Not advertised as generally available.

Coming soon

Call recording

Manual or policy-based recording from the browser phone. Playback stays in Elinom; the telephony provider is not the system of record.

Transcription

Speech-to-text on recorded calls. Not advertised as generally available.

Coming soon

SMS

Separate from WhatsApp. Available where the provider and country allow it.

Coming soon